Attending an event?

How do I use a MogoTix mobile ticket?

Find the text message we sent to your cell phone. Open the link inside (it begins with http://mgo.tc) to open your barcoded ticket. Show it at the door, and you'll be let into the event.

I never received my ticket or receipt.

Sign up for an account on MogoTix (or if you have one already, log in) and you'll be able to easily resend your ticket or receipt. If you still don't receive it, please contact us.

I don't have a cell phone, or it can't open a ticket.

Bring a government-issued photo ID to the event, and the attendant at the door will be able to look you up by name. When purchasing tickets, enter a landline number instead of a cell phone.

How do I get a refund for my ticket?

Visit the event page where you bought your ticket, and click "Contact the organizer" on the upper left corner to request a refund.

(Since MogoTix does not host events, we cannot process refunds on behalf of event organizers.)

What do I need to receive a mobile ticket?

You'll need a cell phone that can receive text messages and access the web—and odds are, your phone can do both.

(Text messaging or data fees may apply. Contact your wireless carrier for details.)

Will MogoTix sell or share my cell phone number?

Our computer system sends your cell phone number to our text message provider in order to deliver your ticket, but we don't sell or share cell phone numbers with event organizers, advertisers, marketers, salespeople, or any other third parties. Period.