Checking in attendees

Make event day check-ins simple and painless


Why are event check-ins important?

If your event is paid, you'll want to know that the people arriving actually have tickets. If your event is free, check-ins provide valuable turnout data that you can present to event sponsors.

How do I check in attendees?

You can use MogoTix for iPhone to scan tickets (available free in the App Store), or you can check in attendees by name using the MogoTix website.

Can I have multiple ticket scanners?

Absolutely. Just add an event assistant for each scanner you'd like to set up. You can do this by visiting "My account."

Do I need good lighting to scan tickets?

No—in fact, you don't need any lighting at all. The backlit screen from the attendee's cell phone will provide more than enough light to scan tickets.

How do I check in attendees?

You can use MogoTix for iPhone to scan tickets (available free in the App Store), or you can check in attendees by name using the MogoTix website.

Do I need an Internet connection to scan tickets?

A wi-fi connection is optimal when scanning tickets. However, MogoTix for iPhone can be set to Offline Mode, so you can scan tickets even when no wi-fi or cellular connection is available.

If I use multiple ticket scanners, will they sync automatically?

No. You'll need to return to the Event Detail screen, and press "Check in Attendees" in order to sync check-ins.

My question wasn't answered here.

We're here to help. Send us an email at support@mogotix.com, or call 1-855-MOGOTIX between 10 am and 7 pm PT.